FAQs
Clear answers. Better decisions.
Find answers about connected accounts, publishing, team access and billing.
How do monthly and annual payments compare?
Monthly plans charge for one month. Annual plans show the total paid upfront for 12 months and the equivalent monthly cost. Any savings compare equivalent plans in the same currency. Review renewal and payment terms at checkout.
Which plan suits my team?
Compare connected accounts, scheduled posts, team members and included credits first. Solo creators can start small; brand teams need shared workflows; agencies should check account capacity and member permissions. Contact us if you need help choosing.
Does every network support the same features?
No. Publishing formats, inbox access and analytics vary by network, account type and approved API permissions. Check the available connection and publishing options for your accounts before choosing a plan.
How are AI credits used?
AI and supported paid API operations use the credit balance shown in your workspace. Model and token usage can affect cost. Local template fallbacks in content planning and repurposing are identified and are not charged as AI generations. Historical scheduling suggestions are free.
Can team members work without sharing social passwords?
Connected accounts are authorized through the supported connection flow. Workspace owners can assign roles and account access. Members can only use the features and accounts allowed by the plan and their workspace permissions.
What should I do if a post has an unconfirmed delivery?
Check the destination social account before retrying. A platform may accept a post even when its response times out. MeDash marks uncertain deliveries for review instead of automatically sending the same content again.